about us


Here at overtheerotic.com our priority is providing the most reliable, accurate and elite customer service experiences, delivered by our specially trained team of problem solving experts. To that end, this new level of reliability and professionalism, we’ve developed innovative strategies to serve you best.

It is out belief that our customer care team is the best team in the business, and they are ready to prove themselves to you— give our talented customer satisfaction specialists a call and let them show you how they can help you.

see more

our services

Ahead of the Curve

At overtheerotic.com we’re a step ahead of the industry when it comes to giving you that personal touch. We never use automated messaging when real, meaningful one on one interactions can made with our customers. FAQs are helpful, but they don’t replace real human problem solving.

Always Prepared

At overtheerotic.com, our motto is “Be Professional. Be Efficient. Be Ready”, which is why we’ve developed a system of strident efficiency for our customer care. Our crack team of customer care professionals are on the case as soon as you make contact, and aren’t finished until you’re satisfied and on your way.

Unrivaled Expertise

At overtheerotic.com, we truly believe that we have hand selected only the very best team of customer satisfaction specialists in the business, and we’re ready to prove it. The best part? They work for YOU. It’s like having a personal assistant on call for you.

Your Satisfaction, Our Mission

At overtheerotic.com bringing you the best customer care in the world is our mission statement. If something isn’t right, we won’t rest until we make it right. Contact our team with a question, and they give you an answer. No question too complicated, No question too simple. Your satisfaction is our priority.

Elite Problem Solvers

Our team of elite professional customer service representatives are specially trained, world class problems solvers. Their passion is finding solutions. Our highly qualified team, maintains their qualifications by continuing their training with seminars, tutorials and workshops, to make sure they can provide you with the perfect solutions to any issue.

Human Interaction, 24/7

You know what it’s like to call customer service and be met with a recorded voice giving you touch-tone instructions. It’s aggrovating, and you wish you could just speak to a person. That’s why overtheerotic.com offers full 24/7 coverage, where you will have live interactions with one of our specially trained customer care specialists.

frequently asked question

How can I cancel my membership?

If you want to cancel your membership with us, you can email us at [email protected], call us at +1-844-721-5920 +44-808-196-5890, or speak to one of our representatives about it via Live Chat.

Is there a way to know for sure if my account has been canceled?

Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-844-721-5920 +44-808-196-5890 or send us an email at [email protected], and we will be happy to assist you.

I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information by calling directly at +1-844-721-5920 +44-808-196-5890, as well as by using the email form, or the Live Chat feature on the website.

My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-844-721-5920 +44-808-196-5890 or send us an email at [email protected]. You can always check with your financial institution as well, to see if there is a problem with the card.

How do I know it is safe to put my credit card information online?

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-844-721-5920 +44-808-196-5890 or email us at [email protected].

I have a question about upgrading my account?

If the answer you are looking for is not on our FAQ page, then please call us at +1-844-721-5920 +44-808-196-5890 or send us an email at [email protected], and we will be happy to assist you with any questions that you may have.